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contact us at itsa-support@ostglobal.com

PA ITSA - Pennsylvania Information Technology Staff Augmentation


OST, Inc. (Optimal Solutions and Technologies) is the Commonwealth of Pennsylvania’s Managed Service Provider for IT Staff Augmentation (ITSA). OST facilitates the staff augmentation procurement process between Commonwealth hiring managers and ITSA-registered vendors. OST is partnered with PeopleFluent and provides a Vendor Management System that handles the workflow from beginning to end. The PA ITSA program is dedicated to transparency, continuous improvement of process efficiency, and providing opportunities to the Small Diverse Business (SDB) community.



Vendors must be registered with ITSA as an SDB or Non-SDB. Please contact PAITSA-Support@ostglobal.com to request vendor registration information.

To the Vendor Community

We would like to thank the vendor community for helping make this program successful. Your feedback is valued as it helps us find areas to improve. Please continue to provide your comments and suggestions to us at PAITSA-Support@ostglobal.com.

Small Diverse Business Registration

In order to participate in ITSA as a Small Diverse Business, companies must first be registered with the PA Department of General Services Bureau of Diversity, Inclusion & Small Business Opportunities (BDISBO)

Program Documents Available in PeopleFluent

For your information, if you activate the “Attachments” widget on the PeopleFluent dashboard, you will find a number of documents pertinent to the program. To activate, in the upper right corner of your dashboard is a “Configure Dashboard” icon; click on it, and drag “Client Attachments” down to the dashboard, then hit “Save and Close”. For questions on how to get started, email us at PAITSA-Support@ostglobal.com.

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